Pure Pedal

We offer UK delivery on selected e-bikes and accessories. Delivery times may vary depending on stock availability and your location. You will receive tracking information once your order has been dispatched.

Most orders are processed as quickly as possible. Estimated delivery times will be shown at checkout or confirmed after your order has been dispatched.

If you change your mind, please contact us within 14 days of receiving your order. Items must be unused, in their original packaging and in resaleable condition. Please contact our support team before sending anything back.

Pure Pedal products are covered by a manufacturer warranty against defects in materials and workmanship. Warranty coverage may vary by product, so please check the product page or contact us for details.

All payments are processed securely through Shopify checkout. We do not store your card details. Available payment methods will be shown at checkout.